The telephonic workspace is for agents capturing form answers over a phone call rather than an in-person visit — a call centre-style workflow.
Open Telephonic to see calls assigned to you. Opening one shows the form to complete live during the call, alongside the call's own details (number, direction, duration).
A supervisor can review a completed call against a QA scorecard — the same scoring mechanism used elsewhere in the system — to assess call quality.
Recording-consent capture for telephonic calls is not yet built in this version — if your process requires recorded consent before a call proceeds, handle that outside this workspace for now.